We're all Ears

Customer Survey

We would love to hear your thoughts on how we can continue to improve the shopping experience at Grays Shopping Centre.   Did you have a good visit, or are there things we could work on and improve? 

 Why not tell us about your visit by completing our short five-minute survey. We’ll use your valuable feedback to further develop our services and make your experience the best it can be.   To thank you for your feedback, you’ll be entered into a draw to win vouchers to spend in the centre. T&Cs apply. 

 So come on, what are you waiting for? We’re all ears!   Click 'take your survey now' to begin. By clicking the button you agree to participate in our survey which will help us to improve our customer experience and the services we offer.  

TAKE OUR SURVEY NOW!

If you’d like to raise a specific issue with us then contact us using our contact form by clicking HERE


Customer Survey – privacy statement   

Data Collection 

The information and opinion you provide as part of this survey is not linked to you personally in any shape or form – these answers are completely anonymous. If you wish to contact us directly with regards to an experience and would like a response, please use the contact form.   

When entering personal data

Prize draw - The personal data (name and email address) that you can optionally add to enter the prize draw will not be used in conjunction with your results and the data is stored separately. Once the prize draw is completed, your data will be destroyed. We will only contact you to notify you if you have won the competition. Your data will not be sent to third party providers.   

Newsletter  

The personal data (name and email address) that you can optionally add to receive our newsletter will not be used in conjunction with your results and the data is stored separately. This data will be used to contact you regarding offers, events and opportunities in relation to our centre. Your data will not be sent to third party providers.  







Download File: Survey Competition Terms and Conditions FINAL 12.03.19.pdf